We care about your privacy

Privacy Policy

A. Introduction

The confidentiality of our website visitors is very important to us and we are committed to protecting it. This policy explains what we will do with your personal information. Giving consent to the use of cookies in accordance with the terms of this policy when you visit our website for the first time allows us to use cookies every time you visit our website.

B. Collection of Personal Information

The following types of personal information may be collected, stored, and used: 

1. information about your computer, including IP address, geographic location, browser type and version, and operating system; 

2. information about your visits and use of this website, including referral source, length of visit, page views, and website navigation paths;

3. information such as your email address, which you enter when registering on our website; 

4. information you enter when creating a profile on our website – for example, your name, profile pictures, gender, date of birth, marital status, interests and hobbies, academic details, and occupation details;

5. information such as your name and email address, which you enter to set up email subscriptions and/or newsletters from us; 

6. information you enter while using the services on our website; 

7. information generated while using our website, including when, how often, and under what circumstances you use it; 

8. information regarding any purchases made, services used, or transactions you make through our website, which may include your name, address, telephone number, email address, and bank card details; 

9. information you post on our website with the intention of publishing it on the internet, which may include your username, profile pictures, and the content of your posts; 

10. information contained in any communications you send to us by email or through our website, including the content of the communications and their metadata; 

11. any other personal information you send us.

Before disclosing the personal information of another person, you must obtain their consent for both the disclosure and processing of personal information in accordance with this policy.

C. Use of your personal information

The personal information transmitted through our website will be used for the purposes specified in this policy or on the respective pages of the website. We may use your personal information to:

  • administer our website and business;
  • personalize our website for you;
  • authorize the use of services available on our website;
  • send goods purchased through our website;
  • provide services purchased through our website;
  • send reports, invoices, and payment notifications to you and collect payments from you;
  • send commercial communications for informational purposes;
  • send requested email notifications;
  • send our newsletter by email, if requested (you can inform us at any time if you no longer want to receive this communication);
  • send marketing communications regarding our business or carefully selected third-party companies that we believe may interest you, by mail or, where you have specifically consented, by email or similar technologies (you can inform us at any time if you no longer wish to receive marketing communications);
  • provide statistical information about our users to third parties (these third parties will not be able to identify any user with this information);
  • address requests and complaints made by you or about you regarding our website;
  • maintain the security of our website and prevent fraud;
  • verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our private messaging service); and
  • other uses
If you submit personal information for publication on our website, we will publish and use that information in accordance with the extent of the agreement you provide us. Privacy settings can be used to limit the publication of your information on our website and can be modified using the privacy toggles on the website. Without your express consent, we will not provide your personal information to third parties for direct marketing by those third parties or by any other third party.

D. Disclosure of Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our company group (which includes our subsidiaries, our ultimate holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in this policy. We may disclose your personal information:

to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and reducing credit risk); to the buyer (or prospective buyer) of any business or asset that we are (or are contemplating) selling; and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

E. International Data Transfers

The information we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.

The collected information may be transferred to the following countries which do not have equivalent personal data protection laws to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.

Personal information that you publish on our website or send for publication on our website may be available via the internet worldwide. We cannot prevent the use or misuse of this information by others.

You expressly agree to the transfers of personal information described in this Section (E).

F. Retention of Personal Information

  1. This Section F sets out our data retention policies and procedures, which are designed to help ensure compliance with our legal obligations regarding the retention and deletion of personal information.
  2. Personal information processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

G. Security of Your Personal Information

  1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
  2. We will store all the personal information you provide on our secure servers (protected by a password and firewall).
  3. All electronic financial transactions made through our website will be protected by encryption technology.
  4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  5. You are responsible for keeping the password you use for accessing our website confidential; we will never ask you for your password (except when you log in to our website).

H. Modifications

We reserve the right to update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

I. Your rights

You may request that we provide you with any personal information we hold about you. Providing this information will be subject to the following terms:

  • Payment of a fee of 500 lei; 


  • Providing sufficient proof of your identity (for this purpose, we usually accept a notarized photocopy of your passport, plus a certified copy “true to the original” of a utility bill containing your current address). We may retain the personal information you request to the extent permitted by law. You may request at any time that we do not process your personal information for marketing purposes. In practice, we usually either obtain your express prior consent to use your personal information for marketing purposes, or provide you with the opportunity to opt-out of the use of your personal information for marketing purposes.

J. Third-party sites

Our website includes hyperlinks to and details of third-party sites. We have no control over and are not responsible for the privacy policies and practices of third parties.

K. Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.

L. Cookies

Our website uses cookies. A cookie is a file that contains an identifier (a string of letters and numbers) that is sent by a web server to a browser and is stored by that browser. The identifier is then sent back to the server each time the browser requests a page from it. Cookies can be “persistent” or “session” cookies: a persistent cookie will be stored by the browser and will remain valid until its set expiry date, unless deleted before the expiry date; whereas a session cookie will expire at the end of the user session, when the browser is closed. Cookies do not usually contain information that personally identifies a user, but personal information we store about you may be linked to information stored and obtained through cookies. On our website, we use both persistent and session cookies.

  1. The names of the cookies we use on our website and the purposes for which they are used can be found below:
    • We use Google Analytics and Adwords on our website to recognize a computer when a user visits the website/track users while they navigate the website/allow the activation of a shopping cart on the website/improve the usability of the website/analyze the use of the website/administer the website/prevent fraud and improve website security/personalize the website for each user/direct ads that may be of particular interest to the user;
  2. Most browsers allow you to refuse cookies – for example: 
  • in Internet Explorer (version 10) you can block cookies using cookie handling settings override, available by clicking “Tools”, “Internet Options”, “Privacy”, then “Advanced”;
  • in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu and unchecking “Accept cookies from websites”; and in Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, clicking “Settings”, “Show advanced settings”, and “Content settings”, then selecting “Block sites from sending any data” under the “Cookies” section. Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features of our website.

You can delete cookies already stored on your computer – for example:

  • In Internet Explorer (version 10), you must manually delete cookie files (you can find instructions on how to do this at http://support.microsoft.com/kb/278835);
  • In Firefox (version 24), you can delete cookies by clicking “Tools”, “Options”, and “Privacy”, then selecting “Use custom settings for history”, clicking “Show cookies”, then “Remove All Cookies”;
  • and in Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, clicking “Settings”, “Show advanced settings”, and “Clear browsing data”, then selecting “Clear cookies and other site and plug-in data” and clicking “Clear browsing data”.

Deleting cookies will have a negative impact on the usability of many websites.

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